Services
Our service
Formula customization
Runlong customizes dye formulations according to customer conditions
Free Test
Provide customers with free dye detection tests from professional institutions
Technical support
Runlong Dyestuff provides customers with free professional technical support
After sales support
Runlong Dyestuff provides customers with 7*24 hours professional after-sales
Color card download
Service Process
01.
Contact us
Contact us by submitting form/email/WhatsApp and other methods
02.
Communication needs
Tell us the problem you are facing and we will customize a dye solution for you
03.
Send samples
Send your fabric samples to us for analysis or we will send you the dye samples you need
04.
Testing sample
We analyze your fabric dyeing solutions or you test dyes to see if they solve your needs
05.
Place an order
After determining the product demand, pay 30%-50% down payment to place the order.
06.
Check product
Our technicians will inspect the goods to ensure there are no problems with the goods
07.
Pack and ship
After paying the balance, if you have your own freight forwarder, we will connect with your freight forwarder
08.
After-sales service
The after-sales team follows up on customer usage and solves customer after-sales problems
Special dye customization
Yes, we can customize dyes with high color fastness, but you need to provide samples, we analyze the samples and then prepare the dye formula
Yes, we can customize high-sun dyes, but you need to provide samples, we analyze the samples and then prepare the dye formula
We are a professional dye supplier with a professional laboratory that can customize dyes according to customer needs. You only need to provide your sample, we will analyze it based on the sample and finally issue a dye formula.
